Testimonials

"Don (Automotive Risk Management Solutions) worked with one of our higher loss ratio dealers last March and we have seen a 30 percentage point improvement in one year (from 1.11 to .88)."
Walt Foraker
National Sales Manager; Chrysler Vehicle Service Contracts

"Very innovative and insightful…Don brought some great ideas and observations to our review process that helped us move our repair processing to the next level."
Vince Sommer
Director - Wheels, Inc.

"We never imagined that a claim audit could be a positive experience until Don came in to address high losses in our vehicle service contract program.  He made clear and concise recommendations on how to get the vehicle service contract program back on track and operating in a profitable position."
Annette DiLorenzo
Dealer Principal - Quality Dealer Group, Albuquerque, NM

Don employs a positive approach to loss control and encourages a cooperative plan of action to correct negative trends and performance.  He is sensitive to the needs of the service/parts departments, F&I department and considers the vehicle service contract program as a whole.  Don always delivers a cooperative solution to address the situation.
Jeff Frey
Principal – Jeff Frey, Inc.

Among Don’s accomplishments during his time at BPI was the design and implementation of our data analysis and reporting module, which allowed us to measure each dealership’s performance and identify undesirable trends.  The reports from this module served as a basis for his ongoing discussions with our administrators, agents, dealers and insurers.  Don is always well organized and possesses great communication skills.  He is regarded as a man of high principles among his peers.
Richard B. Hess
Sr. Vice President – Brokerage Professionals, Inc.